CAIA Volunteers – Who They Are and What They Do

Volunteering with CAIA offers you a positive way to contribute to the lives of people within the Armenian community.  There are a wide range of opportunities to suit everyone. 

As a CAIA volunteer, you might wish to contribute regularly or on an ad hoc basis. You can contribute in many ways for example you may like to support our Elders at one of their events or help in our library or provide admin support.  Whatever you decide, every contribution is of importance, whether it is a couple of hours, once a month or two days a week.


What rewards you can expect from becoming a CAIA Volunteer?

Apart from helping us to help others, voluntary work can have many advantages such as making new friends, learning new skills and a real sense of making an immediate contribution to the Armenian community.


All volunteers working for the CAIA are entitled to be reimbursed for expenses incurred in the course of their volunteering . You can claim expenses for:

  • Travel expenses to and from the place of volunteering (actual cost or when private transport is used mileage allowance reimbursed).
  • Meal expenses incurred because you volunteered for more than 4 hours in one day or because you were required to complete your voluntary work at meal times. (We advise that you always keep receipts of your expenses.)
  • References are provided for regular volunteers up to a year after they have ceased volunteering at CAIA. These references are particular useful for those who have never worked in UK.


CAIA has introduced training opportunities for its volunteers. For example, our recent training programmes have included Basic Health & Safety, safeguarding, photography, Oral History Recording, Film-making and use of various Software programs. 




Our charity is working hard to respond to the changing situation around Coronavirus (COVID-19) related issues. We do our best to continue to provide our services for our members and the Armenian community at large and ask for your patience during this challenging time.

Our staff and volunteers are working hard to continue supporting you in the best way that we can, whilst also staying on top of reducing risk of spreading infection and supporting our colleague who may be more at risk.

However, due to the current situation and in the best interest of all of us, we had to make some changes to our normal services. Starting from Monday 16 March 2020, all our services including the face-to-face advice work, the Parents & Toddlers Group, the English classes, Library, the elders lunch club and the youth club are suspended until further notice.

We ask that anyone experiencing Coronavirus symptoms or having to self-isolate due to being exposed to someone with coronavirus, does not attend Hayashen until further notice and call NHS 111 for advice.

However, as we wish to support you as best as we can, our advice work continues by telephone, email and online. You may contact us on 020 89924621 or use our website (www.caia.org.uk) to leave an enquiry or email us on info@caia.org.uk

Please let us know what other forms of communication are available to you, such as Whatsapp, Viber, Messenger etc.

You can also follow us on social media:


The main symptoms of Coronavirus are high fever, dry cough and shortness of breath but for full details, including Government guidelines and precautions you should take, please search for “Coronavirus” on the following Government and NHS websites.


If you have any questions, please do not hesitate to contact us. Thank you.
Misak Ohanian (CEO) & CAIA Board of Directors. – 14/3/2020