The Centre for Armenian Information and Advice employs a small dedicated team led by Misak Ohanian who work together to support the community along with  dedicated volunteers.

Misak Ohanian – CEO

Misak founded CAIA in 1986 and was appointed Chief Executive in 1988.  Misak has served the Armenian community for over 30 years and leads the implementation of the overall strategy agreed by the board of trustees. In 2015 Misak received an Honorary Award for outstanding service in recognition of the UK’s Armenian community from His Excellency Armen Liloyan.

Scarlet Sarksan – Health and Support Worker 

Scarlet provides Health & Care Support to the community, as well as taking responsibility for the Elders Lunch Club.  Scarlet is a qualified counseling psychologist, who is currently studying for her Doctoral programme in psychotherapy. Scarlet is originally from Iran and loves travelling, music and fashion of the 60s and 70s.

Arthur Manuk Cahill – Advice Worker

Arthur joined CAIA as an Advice Worker in November 2013, having previously held a Legal Advisor role within the Insurance Industry. He is a qualified Solicitor and a Fellow of the Chartered Institute of Legal Executives. Since joining CAIA, Manuk has obtained the OISC Qualification Level 1 and is currently undergoing his Post Graduate Certificate in Education as well as a Masters Degree in Law.

Armine Sargsyan – Preschool

Armine runs our Preschool for children up to 4 years of age.  She graduated from the Armenian State University of Economics in Yerevan and has worked with children for over 15 years.

Marina Esayan – Digital Champion

Marina joined CAIA on 1st June to assist in addressing the digital exclusion experienced by many in the Armenian community. Marina has a solid professional background, a PhD in Education, an MA in Translation Studies, a BA in TEFL and  a CELTA. She has also more than 20 years’ experience of teaching EFL at a range of levels, examination preparation courses,  working with learners from  language schools and universities in Russia, in France and in the UK. Marina eagerly embraces innovative methods of teaching, especially in teaching IT skills. She has an inclusive approach to teaching socially isolated and digitally excluded learners. Marina loves music, arts and travelling, welcoming all her learners to the world of adventure.

Our Volunteers

We are extremely grateful to all of the volunteers who throughout the years have supplied us with many hours of support.  As a small organisation this has enabled us to continue to provide much needed valuable services to the community.  If you are interested in supporting us please visit our volunteering page.

Our charity is working hard to respond to the changing situation around Coronavirus (COVID-19) related issues. We do our best to continue to provide our services for our members and the Armenian community at large and ask for your patience during this challenging time.

Our staff and volunteers are working hard to continue supporting you in the best way that we can, whilst also staying on top of reducing risk of spreading infection and supporting our colleague who may be more at risk.

However, due to the current situation and in the best interest of all of us, we had to make some changes to our normal services. Starting from Monday 16 March 2020, all our services including the face-to-face advice work, the Parents & Toddlers Group, the English classes, Library, the elders lunch club and the youth club are suspended until further notice.

We ask that anyone experiencing Coronavirus symptoms or having to self-isolate due to being exposed to someone with coronavirus, does not attend Hayashen until further notice and call NHS 111 for advice.

However, as we wish to support you as best as we can, our advice work continues by telephone, email and online. You may contact us on 020 89924621 or use our website ( to leave an enquiry or email us on

Please let us know what other forms of communication are available to you, such as Whatsapp, Viber, Messenger etc.

You can also follow us on social media:

The main symptoms of Coronavirus are high fever, dry cough and shortness of breath but for full details, including Government guidelines and precautions you should take, please search for “Coronavirus” on the following Government and NHS websites.

If you have any questions, please do not hesitate to contact us. Thank you.
Misak Ohanian (CEO) & CAIA Board of Directors. – 14/3/2020