MISSION

Building bridges towards equality, opportunity, cultural identity and greater inclusivity for Armenians
in the UK and the wider community.

ԱՌԱՔԵԼՈՒԹԻՒՆ

Կառուցել դէպի հաւասարութիւն, պատեհութիւն, մշակութային ինքնութիւն եւ յաւելեալ ներառողականութիւն առաջնորդող կամուրջներ Անգլիոյ հայութեան եւ ընդհանուր համայնքին համար։

BACKGROUND

CAIA is a registered charity in England and Wales, founded in 1986 by Armenian migrants in the UK. CAIA pioneered efforts that enhanced the quality of life for Armenian migrants and disadvantaged members of the Armenian community in the UK.

Today, we seek to maintain the same universal Armenian traditions of generosity and hospitality, education and training, family values, and respect for older people in our community. To that end, we provide a range of services to meet the diverse needs and interests of all members of our community in London and further afield.

VALUES 

Leadership

We strive to be a centre of excellence for the Armenian community and we will work tirelessly for it by focusing on our mission, motivating our employees, serving our constituencies and maintaining morale. We will ensure that our behaviours embody the spirit of the organisation.

Inclusivity

We welcome all Armenians and anyone interested in our community and heritage. We respect and promote diversity within the Armenian community and within our organisation. Those seeking support will find a safe and confidential space at our Centre.

Accountability

We are accountable to our members and beneficiaries. We will work collaboratively and transparently with other organisations and individuals to achieve mutually beneficial partnerships. We will use our resources efficiently and effectively because we recognise ourselves as custodians for the future of the organisation.

Collaboration

We will provide opportunities for our members and service users to contribute to planning and delivering services. We will add value for our donors by seeking out creative and responsible partnerships.

Learning

For the last 30 years, we have built our community up, sustained our culture and enriched Armenian lives in London. We recognize that to continue to make this kind of impact, we must be forward thinking and open to change. We will learn from the things we do well and the things that could be done better and encourage new ideas, while recognising the hard work it has taken to create this resource for our community.

AWARDS AND QUALITY

  • Advice Quality Standard is the quality mark for organisations that provide advice to the public on social welfare issues.  Organisations that hold the standard have demonstrated that they are easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.
  • OISC allows CAIA to provide legal advice and services relating to a person’s immigration status, the Office of the Immigration  Services Commissioner require us to be regulated by the OISC or another legal services regulator. There are 3 levels and we are authorised to Level 1.
  • The London Youth Quality Mark is the only quality assurance scheme for Youth Organisations.
  • Ofsted is the Office for Standards in Education, Children’s Services and Skills, which inspects and regulates services that care for children and young people, and services providing education and skills for learners of all ages.