Restructuring CAIA’s Working Patterns Due to Coronavirus Pandemic

First and foremost, we hope you are well and staying safe indoors.

Following the Coronavirus Pandemic and Government announcements, we too are doing our best to minimise unnecessary contact with others.

See the statement we issued on our website on the following link.

In addition, we have changed the way we work for the time being and are trying our best to support the Armenian community during these extraordinary times but please see below:


1: CAIA’s Advice Services (Housing, Benefits & immigration)

This service will now operate 5 days a week Monday to Friday, however for the time being all face-to-face Advice Work at Hayashen is suspended until further notice. We are still providing Advice and Arthur Manouk Cahill can be contacted by telephone (020 8992
4621), email ( and online ( during office hours 9am-4pm.

Messages can be taken after 4pm and we will respond ASAP.

Please let us know what other digital forms of communication are available for you, such as Google hangout, Whatsapp, Viber, Messenger, etc.


2: Emotional Well Being

This service will continue to be managed by Scarlet Sarksan and she can be reached on

The Group Scarlet manages has a Whatsapp group where mutual befriending support is provided to reduce social isolation at this time. Please contact Scarlet to join the Group.


3: Elders Lunch Club/Welfare

We are making deliveries of food to those who need/attend the Club and live locally in Ealing or nearby Boroughs.

If you know of any older/vulnerable person living in isolation during this difficult time who may need practical or emotional support, please let us know. We may be able to arrange this support directly or in conjunction with our partners and contacts.


4: Hayashen Parent & Toddlers Group

This continues to be managed by Armine Sargsyan and she can be reached on

Armine will be contacting parents to interact with the children by Whatsapp.


5: Hayashen Youth Club

The Youth Club can be reached on

Before the Coronavirus Pandemic, the Youth Club was due to restart in May 2020, but as stated in the Coronavirus Notice on our  website, this Club is also suspended until further notice.


6: All other matters/issues/questions

Please contact Misak Ohanian on

You can also follow us across the Social Media

I hope you will continue to support CAIA during this difficult time so that we can help you
and others in need.

Misak Ohanian (CEO) & CAIA Board of Directors. – 31/3/2020

Our charity is working hard to respond to the changing situation around Coronavirus (COVID-19) related issues. We do our best to continue to provide our services for our members and the Armenian community at large and ask for your patience during this challenging time.

Our staff and volunteers are working hard to continue supporting you in the best way that we can, whilst also staying on top of reducing risk of spreading infection and supporting our colleague who may be more at risk.

However, due to the current situation and in the best interest of all of us, we had to make some changes to our normal services. Starting from Monday 16 March 2020, all our services including the face-to-face advice work, the Parents & Toddlers Group, the English classes, Library, the elders lunch club and the youth club are suspended until further notice.

We ask that anyone experiencing Coronavirus symptoms or having to self-isolate due to being exposed to someone with coronavirus, does not attend Hayashen until further notice and call NHS 111 for advice.

However, as we wish to support you as best as we can, our advice work continues by telephone, email and online. You may contact us on 020 89924621 or use our website ( to leave an enquiry or email us on

Please let us know what other forms of communication are available to you, such as Whatsapp, Viber, Messenger etc.

You can also follow us on social media:

The main symptoms of Coronavirus are high fever, dry cough and shortness of breath but for full details, including Government guidelines and precautions you should take, please search for “Coronavirus” on the following Government and NHS websites.

If you have any questions, please do not hesitate to contact us. Thank you.
Misak Ohanian (CEO) & CAIA Board of Directors. – 14/3/2020