Increasing your Self-Confidence & learning Assertiveness Skills

Tuesday, 1 December09:45 – 15:15


Daily £10 shopping voucher in lieu of Out of pocket travel expenses for those attending will be paid and Lunch/refreshments provided

Course delivered by professional trainer and career coach, Alison Shuttle B.Ed, PTLLS

Registration in advance only – Limited places

Contact Misak at Centre for Armenian Information & Advice
Phone 020 8992 4621 or
Venue:  CAIA, Hayashen 105a Mill Hill Road, Acton, London W3 8JF

(NB: in accordance with Covid 19 regulations, class attendees will be socially distanced and may need to wear a mask in any socially reduced areas in the building)



Introductions, ground rules, aims and objectives

Qualities of confident people

Consequences of not being confident

 Roots of lack of confidence – where does it come from? 

Exercise – times when we feel confident and less confident

Techniques for improving self-confidence

Boosting your self-esteem

Exercise – giving compliments

Exercise – designing a self-advertisement

Rewarding yourself


What is assertiveness? 

Tutorial – examples of assertive behaviour

Why are we not assertive in certain situations? 

Advantages of assertive behaviour

Our assertive rights

Assertive body language

Learning to say ‘no’

Close, revise aims and objectives

End of workshop/Evaluation