News Release 

City of London Corporation 

14 May 2020 

A charity in Ealing has received a large cash boost to provide key advice and support services to the Armenian community in London.

City Bridge Trust, the City of London Corporation’s charity funder, is giving £160,000 over five years to the Centre for Armenian Information and Advice (CAIA) in Ealing.

The funding will go towards the running costs of the charity’s advice service, which includes support by phone and email to people who are unable to reach the centre as well as home visits.

The charity provides culturally sensitive support in four areas: welfare; money; housing and immigration.  In the past year, over 400 people received help from the service, the vast majority around welfare benefits, housing issues and debt. The project specifically targets Armenians living in London who are vulnerable due to ill-health, disability, lack of paid work, immigration status, or social welfare problems. It also does advocacy work.

Dhruv Patel, Chairman of the City of London Corporation’s City Bridge Trust Committee, said:

“This charity is working closely with an important community in the capital, providing them with crucial, tailored support, which is changing lives.

“We are committed to tackling disadvantage and reducing inequality and London, and funding charities such as CAIA which is helping vulnerable people, helps us achieve this goal.

“Now more than ever, the Trust has a key role to play in ensuring the sector stays strong and effective, particularly by helping smaller charities such as the Centre for Armenian Information and Advice.”

Misak Ohanian, Chief Executive of the Centre For Armenian Information & Advice, said:

“CAIA is delighted by the generosity of City Bridge Trust. The grant provides us the financial stability to deliver the vital advisory service for the next five years for the most disadvantaged sections of our community such as our carers, migrants and refugees, low income families, and our women and children.The timing could not have been more crucial given the uncertainties and challenges our clients and society in general is currently facing.”

The Centre for Armenian Information and Advice (CAIA) was established in 1986 and operates from its own community centre in Acton. The charity runs a social/lunch club for older people, OFSTED registered crèche facilities, health and care services and outreach for housebound older people, an after-school club, and legal, welfare and employment advice services. It also maintains a website and regular mailing list connecting 3,000 Armenian households across London.

CAIA estimates there are approximately 20,000 ethnic Armenians living in London, and it is the only provider of high-quality advice to this community.


City Bridge Trust is the funding arm of the City of London Corporation’s charity, Bridge House Estates. It is London’s biggest independent grant giver, making grants of £20 million a year to tackle disadvantage across the capital.  The Trust has awarded around 8,000 grants totalling over £400 million since it first began in 1995. It helps achieve the City Corporation’s aim of changing the lives of hundreds of thousands of Londoners.


Media Enquiries

Kristina Drake

Media Officer, City of London Corporation

07710860884 / 020 7332 1125

Our charity is working hard to respond to the changing situation around Coronavirus (COVID-19) related issues. We do our best to continue to provide our services for our members and the Armenian community at large and ask for your patience during this challenging time.

Our staff and volunteers are working hard to continue supporting you in the best way that we can, whilst also staying on top of reducing risk of spreading infection and supporting our colleague who may be more at risk.

However, due to the current situation and in the best interest of all of us, we had to make some changes to our normal services. Starting from Monday 16 March 2020, all our services including the face-to-face advice work, the Parents & Toddlers Group, the English classes, Library, the elders lunch club and the youth club are suspended until further notice.

We ask that anyone experiencing Coronavirus symptoms or having to self-isolate due to being exposed to someone with coronavirus, does not attend Hayashen until further notice and call NHS 111 for advice.

However, as we wish to support you as best as we can, our advice work continues by telephone, email and online. You may contact us on 020 89924621 or use our website ( to leave an enquiry or email us on

Please let us know what other forms of communication are available to you, such as Whatsapp, Viber, Messenger etc.

You can also follow us on social media:

The main symptoms of Coronavirus are high fever, dry cough and shortness of breath but for full details, including Government guidelines and precautions you should take, please search for “Coronavirus” on the following Government and NHS websites.

If you have any questions, please do not hesitate to contact us. Thank you.
Misak Ohanian (CEO) & CAIA Board of Directors. – 14/3/2020