Confidential and independent Health & Care services to Armenians and those connected with them. 

This service is led by qualified counsellor Scarlet Sarksan. All the services below are provided with your consent and approval.

We are currently funded to help those living in the borough of Ealing and Hounslow and can support you in the following ways: 


We can organise home/hospital visits or in any manner which you are most comfortable with who feels isolated, housebound or just struggling to cope with the pressures of life.


Provides weekly safe, secure and culturally familiar environment for Armenians and those associated with them to share their personal experiences and examine the relationship between thoughts, feelings and behaviour patterns. Participants will gain from mutual-support from their peers under the supervision of the group facilitator with the intent of supporting and promoting healing from emotional pain. Opportunities to learn about various aspects of health such as physical, mental, social and spiritual and practice mindfulness.
We will also be organizing visits from external professionals to support the program. We also provide a limited number of 1:1 session with a qualified Armenian speaking counsellor.


We offer support to those needing help to access statutory health and care provision from the NHS/statutory services such as:

• Liaising with social services and NHS services to improve access to their services.
• Provide advice with transport to and from a hospital or other health appointments by helping you to apply for taxi card/Dial a Ride/blue badge registration, etc
• Assisting with your registration as disabled with social services as well as make referrals to other community groups for support if necessary.
• Assisting with housing and welfare benefit entitlements through referrals/signposting DWP home visiting scheme.


We offer to assess the health and care needs of Carers in order to identify their needs and offer practical assist information about their rights and respite to relieve the pressures of caring for their loved ones.

Our charity is working hard to respond to the changing situation around Coronavirus (COVID-19) related issues. We do our best to continue to provide our services for our members and the Armenian community at large and ask for your patience during this challenging time.

Our staff and volunteers are working hard to continue supporting you in the best way that we can, whilst also staying on top of reducing risk of spreading infection and supporting our colleague who may be more at risk.

However, due to the current situation and in the best interest of all of us, we had to make some changes to our normal services. Starting from Monday 16 March 2020, all our services including the face-to-face advice work, the Parents & Toddlers Group, the English classes, Library, the elders lunch club and the youth club are suspended until further notice.

We ask that anyone experiencing Coronavirus symptoms or having to self-isolate due to being exposed to someone with coronavirus, does not attend Hayashen until further notice and call NHS 111 for advice.

However, as we wish to support you as best as we can, our advice work continues by telephone, email and online. You may contact us on 020 89924621 or use our website ( to leave an enquiry or email us on

Please let us know what other forms of communication are available to you, such as Whatsapp, Viber, Messenger etc.

You can also follow us on social media:

The main symptoms of Coronavirus are high fever, dry cough and shortness of breath but for full details, including Government guidelines and precautions you should take, please search for “Coronavirus” on the following Government and NHS websites.

If you have any questions, please do not hesitate to contact us. Thank you.
Misak Ohanian (CEO) & CAIA Board of Directors. – 14/3/2020